Cookies policy

What is a cookie?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either ‘persistent’ cookies or ‘session’ cookies. A persistent cookie is stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie expires at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Cookies and our website

The pages on www.servomex.com (the “Website”) are published by Coda Communications on behalf Servomex Group Limited (“Servomex”, “us” or “we”). Servomex will not collect any information about individuals, except where it is specifically and knowingly provided by them. You can refuse the use of cookies by following the link at the bottom of the page.

Types of cookies we use:

Session cookies – These are used during your website visit, deleted once you have left our website. They help us maintain website security and allow you to use our website, such as remembering products you’ve added to the cart.

Persistent cookies – These cookies stay on your computer until they expire or are deleted.

First and third-party cookies – Third party cookies are set by external tools such as Google Analytics, and HotJar which allows us to understand how our customers use our website so we may improve it.

When you visit the Website, Coda’s web server collects some basic information such as your internet service provider’s domain name, which pages you accessed on the site, and when. We and Coda use this information only to analyse the use of our Website to help guide improvements. We do not collect any personally identifiable information. Coda uses cookies for detecting what kind of device you have in order to present content in the best way, for a language switch and/or for other purposes.

Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more details on what information Google collects and why it does so, Google’s Privacy Policy is available here. To understand how Google uses cookies, please click here and here.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation and ‘keep me signed in’ and ‘remember me’ features.

 


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