Servomex’s values underpin everything we are and everything we do: they guide how we work, inform our decision-making and shape our culture.
Download our Code of Business Ethics here
Continuously improving products, services and business processes
Constantly finding ways to enhance personal, customer and product performance to create maximum value
Challenging the status quo
Creating an entrepreneurial culture where people can take initiative and succeed
Challenging our people to grow and reach their highest potential individually and collectively
Trusting our people to take personal ownership and accountability and learn from their experiences
Always acting with honesty and transparency in all that we do
Doing the right thing even if it means losing business
Keeping our promises and commitments
Treating our people and business partners with fairness and respect
Partnering with our customers to enhance their productivity and performance
Listening to customer challenges and actively anticipating their future requirements
Delivering on our commitments to meet customer needs
Delivering strong and sustainable value for our shareholders
Performing to the highest standards against the commitments we make internally to one another and externally to our customers
Developing resilient businesses that are best in class
Acting with urgency without compromising quality, safety, the environment and our integrity
Servomex and Spectris are fully committed to preventing slavery and human trafficking in their corporate activities, and strive to ensure that all their supply chains are free from these practices.
The actions in place to support this commitment include: supply chain verification and auditing, supplier certification, internal accountability based on our Code of Business Ethics, and training and awareness-raising for staff.
To download our Modern Slavery Statement – Click here
Click to view our Quality Policy.
Servomex’s UK Technical Centre (Crowborough) quality management system is fully compliant with the requirements of:
BS EN ISO9001:2015 – Click to view the certificate.
BS EN 15267-2:2009 (MCERTS)
Servomex’s US Technical Centre (Boston) quality management system is fully compliant with the requirements of ISO9001:2015 – Click to view the certificate.
Servomex is committed to serving the global market. To do this we recognise the need for our products to conform to regional legislations regarding Health, Safety and the Environment.
The following European Directives have been applied to all products bearing the CE mark; LVD, EMC, RoHS II and, for hazardous locations, ATEX
LVD – EU Low Voltage Directive 2014/35/EU: The purpose of this Directive is to ensure that electrical equipment within its scope is safe to use and will not harm persons or the environment when properly installed and maintained and used in applications for which it was made.
EMC – EU Electromagnetic Compatibility Directive 2014/30/EU includes as essential requirements that equipment within its scope shall be so designed and manufactured to ensure that for:
Emissions: The electromagnetic disturbance generated does not exceed the level above which radio and telecommunications equipment or other equipment cannot operate as intended;
Immunity: It has a level of immunity to the electromagnetic disturbance to be expected in its intended use which allows it to operate without unacceptable degradation of its intended use.
RoHS II – EU Restriction of Hazardous Substances Directive 2011/65/EU aims to protect human health and the environment by restricting the use of certain hazardous substances in new equipment, such as lead-based solder.
The RoHS II Directive restricts the use of the following six substances in electrical equipment:
· Hexavalent chromium
· Polybrominated biphenyls (PBB)
· Polybrominated diphenyl ethers (PBDE)
An amendment to this directive will see the introduction of further restrictions in the use of the following four phthalates from July 2021;
· bis(2-ethylhexyl) phthalate (DEHP)
· butyl benzyl phthalate (BBP)
· dibutyl phthalate (DBP)
· diisobutyl phthalate (DIBP)
ATEX – EU ATEX Directive 2014/34/EU is an essential requirement for equipment and protective systems intended for use in potentially explosive atmospheres. The Directive defines the essential health and safety requirements and
In addition the following regulations are required to comply with European law;
In accordance with European regulation 1907/2006 the European Chemical Agency (ECHA) publish a revised list of Substances of Very High Concern (SVHC) every six months.
Servomex have produced a number of REACH Customer information sheets, to provide information regarding the materials present inServomex products. The sheets are based on reasonable enquiry of our suppliers and represents our current knowledge. Information regarding the risks associated with the SVHC identified are based on;
(i) the intended use(s),
(ii) our current understanding of health and environmental risks associated with such use(s), obtained from information provided by the regulatory bodies as of the date the document was prepared,
(iii) certain assumptions regarding normal and expected exposure pathways and the frequency and extent of the exposure encountered duringthe use of this type of product.
The following information is provided in accordance with Article 33 of the REACH Regulation (EC) No. 1907/2006 and is subject to change.
To obtain the latest information, click here.
The WEEE Directive, and UK regulations, aim to minimize the environmental impact associated with the disposal of waste electrical and electronic equipment through promoting the recycling, recovery and re-use of included materials and components. Servomex products that fall within the scope of the WEEE Directive are already compliant, with the necessary recycling processes in place.
Product disposal in accordance with the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU
· As indicated by the mark fixed to this product, it is considered to be within the scope of the Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU.
· This product is not intended for disposal in a municipal waste stream, but shall be submitted for material recovery and recycling in accordance with the local regulations implementing the WEEE Directive.
· Additional advice and information on the disposal of this product in accordance with the requirements of the WEEE Directive can be obtained from:
Servomex Group Limited,
Jarvis Brook, Crowborough,
East Sussex, TN6 3FB,
Tel: + 44 (0)1892 652181
Fax: +44 (0)1892 662253
· Servomex products are not intended for use in private households. As a consequence, and in accordance with Article 13(2) of the Directive, the user is responsible for financing their disposal when they reach end of life.
· All analyzers returned to the Servomex Group or one of its appointed agents for servicing, disposal, or any other purpose must be accompanied by a completed decontamination certificate.
Servomex was first certified to the International Environmental Management Standard ISO 14001 on August 19, 2004.
Health and Safety
Servomex was first certified to the International Occupational Health and Safety Management Standard BS OHSAS 18001 on May 21, 2009.
Servomex recognizes its responsibilities and is committed to improving the health, safety and welfare of its employees and performance of the Occupational Health, Safety and Environmental Management (HSEM) systems.
Our combined Health, Safety and Environmental Policy Statement demonstrates our commitment to effective health, safety and environmental management. This has been adopted by all our managers worldwide.
It is Servomex’s policy to comply fully with all applicable export controls. Failure to comply can result in civil or criminal penalties, including but not limited to, fines, imprisonment, loss of export privileges, debarment, the revocation of previously approved licenses, seizure and forfeiture of goods.
The Company has an obligation to investigate and address reported concerns. Because of the fundamental importance of complying with all applicable export controls, employees who knowingly violate such controls, or this compliance policy, are subject to appropriate disciplinary action, up to and including possible discharge from employment.
Sound export control practices underscore our commitment to ethical business behavior and compliance with applicable laws and regulations.
All our employees are made aware of their obligations and our Export Controls Compliance Manual.
To download our Export Controls Compliance Manual – click here
Download our Export control proof of end user forms below:
Download our UK Export Licence application forms below: