Servomex Builds Local Expertise with Key Appointments in Sugar Land, Texas

Strategic investment in people enhances systems integration and customer support across the US

Servomex, the leader in advanced gas analysis, has restructured and invested in its Sugar Land, Texas-based Systems operations to further improve quality and efficiency.

Servomex delivers Systems integration, design and project management solutions to customers globally, with centers in the USA, Europe, China, and India. However, technical advancements and increased customer challenges have led to significant investments being required to ensure that the delivery of systems meets the highest standards and customer expectations.

Over the past two years, the company has made vast investments locally, including the recruitment of a new Systems Technical Lead, an IP&E Application Engineer and Customer Support.

Servomex has also invested in its Inside Sales Team, increasing the team size by 50%, which will help process quotes faster and more efficiently.

Mark Calvert, Global Head of Service, said: “We’re delighted to have both Steve and Louis on board. Their expertise is already making a noticeable difference to the customer experience.

“Servomex has long been at the forefront of providing systems, from a single gas analyzer to multiple analyzers in housing. However, we recognise the need for continued investment to ensure we provide Systems of the highest accuracy and quality. Our new team comprises local people with local knowledge and expertise. From upfront initial customer enquiries to final order processing, they will ensure the process runs smoothly and that our customers will be delighted with the end Systems result.

This local investment reflects our ongoing commitment to delivering a more productive world through expert support and reliable solutions.”

Servomex delivers a complete integrated Systems solution for a range of applications, through a global network of centers.