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  • Channel Partner Contracts Coordinator (12 Weeks FTC) - Crowborough, East Sussex, UK

Channel Partner Contracts Coordinator (12 Weeks FTC) - Crowborough, East Sussex, UK

Job Function
Administrative Support
Date Posted
7 February 2019

Job reference: UK045
Job position- Channel Partner Contracts Coordinator – 12 Weeks Fixed Term Contract
Job location- Crowborough, East Sussex, UK

Company Profile
Servomex, the world leader in gas analysis is currently recruiting for a Temporary Channel Partner Contracts Administrator.
Servomex is the leading provider of reliable, accurate and stable gas measurement solutions to industries across the globe.
An acknowledged innovator in gas analysis technologies for more than 60 years, the company's continual leading edge in R&D and manufacturing ensure the delivery of high-performance, cost-effective solutions through a portfolio of dependable products ranging from portable gas analysers to complex process solutions. The company operates at the forefront of the industry and works with leading multi-national companies spanning the hydrocarbon processing, industrial gas, power, semiconductor and healthcare markets. As a truly global organisation, product innovation, excellent levels of customer service and talented people are fundamental to our future success.

Job description
Servomex takes it’s ethical and compliance requirements very seriously and part of this is knowing who we do business with and ensuring that they act within our ethical guidelines as a representative of Servomex and our parent company. In conjunction with an updated policy, we are contacting all our distributors in the EMEAI region to submit new contracts and supporting documentation to support their renewal. This temporary position will administer the process from issuing new contracts, collecting the supporting documentation, contacting references to confirm information and ensure all documentation is digitally filed in our CRM system once complete.
Key Responsibilities will include:
Provide administrative support to the Customer Support Manager and Legal team in relation to the contract renewal process and administer the process from end to end.
Fully understand and apply the updated Servomex and Spectris Due Diligence Process.
Analyse information provided by the Distributor and request additional information where required until the submission is complete.
Meet regularly with legal and compliance teams to review incoming documentation and present information in a clear and concise manner.
Work with CRM system to update Distributor records with incoming information.
Maintain accurate progress status for each of the Distributors and report on overall project status and how it is tracking to the project plan.
Any other duties required by the business that may be assigned by the Customer Support Manager.

Candidate specification

Strong administrative and organisational skills.
Ability to work independently and as part of a team.
Proven track record of completing projects within set timeframes.
Able to effectively interpret information and identify gaps that need filling.
Detail-orientated and able to identify errors and correct them promptly.
Experienced user of
Knowledge of an additional European language or Arabic is a plus.

Servomex offers a comprehensive salary and benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment.